Terms and Conditions
Welcome to CODENAK SERVICES. These Terms and Conditions ("Terms") govern your use of our website, services, and all related interactions between you and CODENAK SERVICES. By accessing our website or utilizing our services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
If you do not agree with any of the Terms outlined below, please do not use our services or this website.
1. Definitions
- "CODENAK SERVICES" refers to our company, a certified network infrastructure provider delivering comprehensive enterprise-grade solutions including fiber optic networks, wireless systems, and managed IT services.
- "User", "you", or "your" refers to any person or entity accessing our website or using our services.
- "Services" refers to any network infrastructure solutions provided by CODENAK SERVICES, including but not limited to network design, installation, configuration, monitoring, and ongoing technical support.
- "Technology Partners" refers to external companies and technology vendors with whom CODENAK SERVICES has partnerships to deliver comprehensive network solutions.
2. Scope of Services
CODENAK SERVICES provides comprehensive network infrastructure solutions including:
- Fiber optic network design and installation
- Wireless network configuration and optimization
- Enterprise-grade security implementation
- Comprehensive network monitoring and support
- System integration and consulting services
CODENAK SERVICES maintains full responsibility for the quality and reliability of our direct service delivery. All service-level agreements and performance guarantees are clearly defined in your service contract.
3. Account Responsibilities
To use our services, you may be required to create an account. You agree to provide accurate and complete information when setting up an account and to keep your account information updated.
Account Security:
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. CODENAK SERVICES will not be liable for any losses resulting from unauthorized use of your account.
Accurate Information:
You agree to provide correct and up-to-date information, including your business details and technical requirements. Providing false or incorrect information may result in service delays or account suspension.
4. Payments and Fees
CODENAK SERVICES charges professional fees for comprehensive network infrastructure services.
Service Fees:
Our fees cover complete network solutions including design, implementation, configuration, monitoring, and ongoing support. All fees are disclosed transparently before service commencement.
Payment Terms:
Payment terms and schedules are clearly outlined in your service agreement. Monthly service fees range from $149.99 to $899.99 depending on the scope and complexity of your infrastructure requirements.
5. Service Requests
When you request services through CODENAK SERVICES, you agree to the following conditions:
Service Execution:
CODENAK SERVICES will execute your requests according to agreed specifications. Our certified engineers ensure professional installation and configuration of all network components.
Modifications:
Changes to service specifications must be requested in writing and may affect project scope and costs. We will provide updated estimates for any scope changes.
6. Service Level Agreements
CODENAK SERVICES provides the following guarantees:
- Uptime Guarantee: High availability network infrastructure for Enterprise Scale packages
- Technical Support: Comprehensive technical support with rapid response
- Performance Standards: Guaranteed bandwidth and latency specifications as per your service level agreement
- Security Compliance: Enterprise-grade security protocols and regular security audits
7. Use of the Website
Your use of the CODENAK SERVICES website is subject to the following conditions:
Prohibited Activities:
You agree not to engage in any unlawful, harmful, or malicious activity while using our website, including but not limited to hacking, transmitting viruses, or engaging in fraudulent behavior.
Intellectual Property:
All content on this website, including text, graphics, logos, and software, is the intellectual property of CODENAK SERVICES or our licensors. You may not copy, distribute, or otherwise use this content without express permission.
8. Privacy Policy
Your use of the CODENAK SERVICES website and services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal and business data.
9. Modifications to Terms
CODENAK SERVICES reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and significant updates will be communicated directly to clients. We encourage periodic review of these Terms.
10. Termination
CODENAK SERVICES reserves the right to suspend or terminate services according to the terms outlined in your service agreement, including but not limited to violations of these Terms, non-payment, or breach of security protocols.
11. Contact Us
If you have any questions about these Terms and Conditions, or if you need assistance regarding our services, you can reach out to us:
- Phone: +1 (888) 971-4656
- Online Portal: Available through our website
- Support: Available for technical assistance